Purchases are shipped from our warehouse by reputed courier agencies. Please allow the following number of days from receipt of your order.
India Shipping
All domestic prepaid orders are processed within 2 business days, whereas COD orders take 3 business days to process as we verify the order personally to ensure a seamless process. Orders will be delivered within 3-7 business days upon confirmation. Delivery to locations that are in low coverage or difficult-to-reach areas may take between 10-12 working days.
International Shipping
Unfortunately, we do not ship to any other countries at the moment.
Shipping Charges For India Orders:
We ship products throughout India. The shipping rates vary according to the total cart value as follows:
For prepaid orders:
1. Below Rs. 500 – Rs. 40 is charged
2. Above Rs. 500, we have free shipping
For COD orders:
Below Rs. 500 – 5000 – Rs. 40 is charged for shipping.
We do not accept COD orders above Rs. 5,000.
ORDER DELIVERIES WILL BE MADE BETWEEN
10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays.
Goods will need to be signed upon delivery. If you cannot be there to sign for your delivery, please suggest an alternative i.e., a family member, colleague, neighbour, etc. However, Imperiale Botanique takes no responsibility for goods signed by an alternative person.
Imperiale Botanique is not responsible for damage after delivery.
For any complaints with regards to your order please contact Customer Care within 7 business days of your order delivery for resolution.
Shipping and handling rates may vary based on product, packaging, size, volume, type, and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments